Gaming at fellbet should always be fun, in control, and within your means. This page covers everything you need to know about staying safe — from age requirements to self-exclusion tools.
At fellbet, we genuinely care about the players behind the screens — whether you're betting on PBA games from your condo in Makati, spinning JILI slots from Cebu, or joining a bingo room from Davao. Responsible gaming isn't a legal disclaimer for us. It's a real operating principle.
The reality is simple: most players who come to fellbet play responsibly. They set a budget, they enjoy the games, and they move on with their evening. But we also know that for a small percentage of players, gambling can start to feel less like fun and more like something they can't stop. That's exactly the scenario fellbet is designed to help you prevent — with tools, information, and a support team that takes this seriously.
This page covers the tools available to every fellbet player, the warning signs to watch for, the steps to take if gaming becomes a concern, and how fellbet's responsible gaming framework aligns with PAGCOR's standards for licensed Philippine gaming operators. Please read it, bookmark it, and use it if you ever need to.
Quick Access: All responsible gaming tools on fellbet are available directly from your account settings at any time after logging in. No waiting periods, no gates to jump through. If you need help right now, contact our 24/7 live chat team — they're there for this.
Every tool listed here is built into your fellbet account, free to use, and available 24/7. No forms to submit, no days to wait.
Take a complete break from the fellbet platform — voluntary and immediate. Choose from 1 week, 1 month, 3 months, 6 months, or permanent exclusion. Once activated, you will not be able to log in or create a new account during the exclusion period.
Set daily, weekly, or monthly deposit caps that match what you're actually comfortable spending. Limits take effect immediately when lowered. Requests to increase a limit go through a minimum 7-day cooling-off period — enough time to reconsider.
Set a maximum session duration so the platform automatically logs you out after your chosen time — 30 minutes, 1 hour, 2 hours, whatever works for you. It's easy to lose track of time when you're playing; this tool does the tracking for you.
Need a short break without full self-exclusion? Cooling-off periods let you pause your account for 24 hours, 48 hours, or 7 days. During this period your account is inaccessible. Promotions and bonuses won't expire while you're cooling off.
Define the maximum amount you're willing to lose per day, week, or month across all games on the fellbet platform. Once your limit is reached, gaming access is paused for the remainder of the period — automatically, no willpower required.
Set periodic pop-up reminders while you play — every 30 minutes, 1 hour, or 2 hours — showing how long you've been playing and how much you've wagered in the current session. A quick nudge that keeps you grounded and in control.
Three simple steps. No paperwork, no waiting around. Any of the tools above can be active on your account within a few minutes.
Sign in to your registered fellbet account using your username and password. All responsible gaming tools are account-specific and require you to be logged in.
Navigate to your account profile and select "Responsible Gaming" from the menu. All tools — deposit limits, session limits, self-exclusion, cooling-off — are listed in one place.
Select your chosen tool, set your parameters, and confirm. Protective measures (lower limits, exclusions, cooling-off) take effect immediately. You'll receive a confirmation via your registered mobile number.
Can't access your account or prefer to speak to someone? Our 24/7 support team can activate any of these tools on your behalf via live chat. Just tell us what you need — no questions asked, no judgment.
Problem gambling doesn't look the same for everyone, and it rarely announces itself all at once. It tends to creep in gradually — starting with playing a little longer than planned, then a little more than budgeted, then chasing a loss "just this once."
The questions below aren't designed to alarm you — most players will recognize zero or one of these. But if several of them sound familiar right now, that's worth taking seriously. These are the patterns that, left unaddressed, can turn entertainment into genuine harm. The fellbet responsible gaming tools and our 24/7 support team exist precisely for this moment.
If you answer "yes" to 3 or more of these questions, we strongly encourage you to use the self-exclusion tool or contact our support team immediately.
Have you found yourself spending more money on gaming than you originally planned — and doing it repeatedly, not just once?
Have you borrowed money, sold belongings, or missed bill payments (rent, utilities, loan payments) to fund your gaming activity?
Do you feel the need to bet larger and larger amounts to get the same feeling of excitement from gaming?
Have you tried to stop or cut back on gaming, only to find yourself going back sooner than you intended?
Have you hidden your gaming activity from family, friends, or your partner — or felt defensive when someone raised a concern about it?
Do you find yourself returning to gaming to "chase" money you previously lost, telling yourself you just need one more session to break even?
Has gaming affected your sleep, your work performance, your relationships, or your mental health in a way you're not comfortable with?
The minimum age to participate in real-money gaming on the fellbet platform is 21 years old. This is a hard legal requirement set by PAGCOR — the Philippine Amusement and Gaming Corporation — for all licensed online gaming operators in the Philippines. It applies without exception to every player on the fellbet platform.
During registration, all players are required to confirm their date of birth and agree to the 21+ requirement. Before any withdrawal is processed, KYC verification requires government-issued ID confirmation of age. Players found to have misrepresented their age will have their accounts immediately closed and all funds forfeited.
For parents and guardians: If you share a device with a minor and use the fellbet platform, please ensure you always log out completely after your session and keep your login credentials private. If you believe a minor has accessed the fellbet platform through your account, contact our support team immediately for urgent account review and password reset.
If you suspect a minor has created an account or is using fellbet, contact our 24/7 support team immediately at [email protected] — subject: "Minor Account Report."
21 years old. Mandatory for all registered players. No exceptions under PAGCOR licensing.
Government ID age verification required before any withdrawal is processed on fellbet.
Password protection and 2FA available on all accounts to prevent unauthorized access.
Accounts found to have been accessed by minors are closed immediately and reported to regulators.
These are the responsible gaming commitments that fellbet has made as part of our PAGCOR-regulated operating model — and which we hold ourselves accountable to every single day.
The vast majority of fellbet players game responsibly without needing any intervention. Here's what responsible gaming on fellbet looks like day-to-day.
Set a Budget Before You Start
Decide how much you're comfortable spending in the session — and treat it like entertainment spending, not investment. Use the deposit limit tool to enforce it automatically.
Play With Time Limits
Use the session time limit feature to keep your gaming sessions to a defined duration. An hour of focused, enjoyable gaming is far better than four hours of chasing and fatigue.
Keep It Fun
If you stop enjoying the game — if it starts to feel stressful, frustrating, or like work — that's the right signal to stop. Gaming on fellbet should feel good. When it doesn't, step away.
Never Chase Losses
Chasing a loss with a bigger bet is the single most common path from casual gaming to problem gambling. Every bet is independent. Yesterday's loss doesn't change today's odds. Accept it and walk away.
If gaming is affecting you or someone you know, reach out. The people listed here understand, they don't judge, and they can genuinely help.
PAGCOR Responsible Gaming
Philippine Amusement and Gaming Corporation
PAGCOR, as the primary regulator of gaming in the Philippines, provides responsible gaming resources and oversees the implementation of player protection measures across all licensed operators including fellbet. PAGCOR's responsible gaming framework sets the standards that fellbet adheres to.
Visit: pagcor.ph (Responsible Gaming section)
fellbet Support Team
24/7 Filipino-Speaking Live Chat & Email
Our support team is trained in responsible gaming identification and response. You can contact us any time — day or night — to activate protection tools, request a self-exclusion, report a concern about yourself or another player, or simply talk through what you're experiencing. There's no judgment, just help.
Email: [email protected]
National Center for Mental Health
Department of Health – Philippines
The NCMH provides mental health support services including crisis counseling and treatment for behavioral addictions. If gambling has significantly impacted your mental health or your daily functioning, the NCMH can connect you with professional support appropriate to your situation.
Crisis Hotline: 1553 (available 24/7)
Talk to Family or a Trusted Friend
Personal Support Network
Sometimes the most powerful first step is telling someone you trust. A family member, a close kaibigan, or your partner — people who know you can provide support, accountability, and perspective that no platform feature can replicate. Don't carry this alone if you're struggling.
Talking to someone you trust costs nothing and means everything.
Stay in Control
Over 1 million Filipino players enjoy fellbet every month — responsibly, within budget, and with all the tools they need to stay in control. Join them, 21 and above only.
PAGCOR regulated | 21+ only | Deposit limits | Self-exclusion tools | 24/7 support